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I returned my full order (7 items) in one package. They claim one pair of pants was missing and simply kept my money. The rest they refunded, but this makes no sense, everything was in the same box! Now they hide behind an “investigation” instead of solving the issue. I’m very disappointed and absolutely not satisfied. Would not recommend this brand to anyone, be very careful with returns!
I had to pay 123.00 dollars more for this order without anyone UPS or you guys giving me a reason. I purchased previously from you and that never happened before. I understand the tariff issue but it doesn't make sense to pay almost the same value of the package on tariffs.