I visited the shop on Valencia multiple times, and I always had the impression that the employees don’t have the best attitude, feeling a bit superior, sometimes not really caring about their customers or try to create a connection with them and help them. In other stores of other popular competitors the staff is much more pleasant and the way they connect with you really makes you want to go back to shop more, I had the complete opposite feeling and emestudios, and despite I love the products and I want to shop more there, I hope this feedback will serve to improve. I was not the only one having this impression as other friends that visited the emestudios store had the same feeling