Shipping policy

As soon as you make your purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the time indicated below for each country you have not received your order, please contact us with your order number and we will review your order history to find a solution as soon as possible. You will receive an email with the tracking of your order so that you can be aware of the status of the shipment at all times.

*Orders arrive the next day if placed before 1:00 p.m., except on weekends and holidays.

Domestic shipments sent by Correos Express will be made in a first delivery. In case this has failed, it will be referred to the nearest collection point to ensure delivery, given the high volume of shipments.

Eme Studios will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not correspond to reality or when some information has been omitted.

During the launch of collections, due to the high demand concentrated in a few days, it is possible that deliveries may be delayed.

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TARIFAS / RATES:

Europa / Europe
DESTINO / DESTINATION COSTO ENVÍO ESTÁNDAR / STANDARD SHIPPING COST TIEMPO ENVÍO ESTÁNDAR / STANDARD SHIPPING TIME UMBRAL ENVÍO GRATIS / FREE SHIPPING THRESHOLD
España 3,90 EUR 24 Horas (CEX) 85,00 EUR
Baleares (Islas Baleares) 6,90 EUR 24 Horas (CEX) 90,00 EUR
Canarias (Islas Canarias) 14,90 EUR 7-10 días laborables (Correos) 125,00 EUR
Ceuta y Melilla 25,50 EUR 7-10 días laborables (Correos) 200,00 EUR
Portugal 3,90 EUR 2-3 Dias úteis 85,00 EUR
Andorra 12,90 EUR 4 Días Laborables 125,00 EUR
Austria 4.90 EUR 4 Working Days (UPS) 125.00 EUR
Benelux (Belgium, Luxembourg, Netherlands) 4.90 EUR 5 Working Days 125.00 EUR
Czech Republic 150.00 CZK 8 Working Days 3,000.00 CZK
Denmark 55.00 DKK 6 Working Days (UPS) 900.00 DKK
France 4.90 EUR 7 Working Days 100.00 EUR
Germany 4.90 EUR 4 Working Days (UPS) 125.00 EUR
Hungary 2,500.00 HUF 7 Working Days 50,000.00 HUF
Iceland 8.90 EUR 8 Working Days (ZLR) 125.00 EUR
Ireland 8.90 EUR 10 Working Days 125.00 EUR
Italy 4.90 EUR 6 Working Days 100.00 EUR
Monaco 19.90 EUR 5 Working Days (ZLR) 150.00 EUR
Norway 150.00 NOK 6 Working Days (ZLR) 1,650.00 NOK
Poland 30.00 PLN 8 Working Days (TKT) 500.00 PLN
Romania 35.00 RON 13 Working Days 600.00 RON
Slovenia 6.90 EUR 9 Working Days 125.00 EUR
Sweden 85.00 SEK 7 Working Days 1,350.00 SEK
Switzerland 12.90 CHF 10 Working Days (GLS) 130.00 CHF
Turkey 19.90 EUR 8 Working Days (ZLR) 150.00 EUR
United Kingdom 6.90 GBP 4 Working Days (FDX) 100.00 GBP
Mid Europe (Croatia, Estonia, Finland, etc.) 6.90 EUR 7 Working Days (Central Europe) 125.00 EUR
Rest of Europe (Albania, Bulgaria, etc.) 8.90 EUR 13 Working Days (Eastern Europe) 125.00 EUR
América del Sur / South America
DESTINO / DESTINATION COSTO ENVÍO ESTÁNDAR / STANDARD SHIPPING COST TIEMPO ENVÍO ESTÁNDAR / STANDARD SHIPPING TIME UMBRAL ENVÍO GRATIS / FREE SHIPPING THRESHOLD
Argentina 13.500,00 ARS 10 Días Laborables (ZLR) 175.000,00 ARS
Bolivia 9,00 EUR 12 Días Laborables (ZLR) 125,00 EUR
Brazil 9.00 EUR 23 Working Days (ZLR) 125.00 EUR
Chile 10.000,00 CLP 9 Días Laborables (ZLR) 140.000,00 CLP
Colombia 9,00 EUR 9 Días Laborables (ZLR) 125,00 EUR
Ecuador 9,00 EUR 13 Días Laborables (ZLR) 125,00 EUR
Guyana 9.00 EUR 12 Working Days (ZLR) 125.00 EUR
Paraguay 9,00 EUR 12 Días Laborables (ZLR) 125,00 EUR
Perú 9,00 EUR 8 Días Laborables (ZLR) 125,00 EUR
Suriname 9.00 EUR 12 Working Days (ZLR) 125.00 EUR
Uruguay 490,00 UYU 10 Días Laborables (ZLR) 5.500,00 UYU
Venezuela 9,00 EUR 12 Días Laborables (ZLR) 125,00 EUR
América del Norte / North America
DESTINO / DESTINATION COSTO ENVÍO ESTÁNDAR / STANDARD SHIPPING COST TIEMPO ENVÍO ESTÁNDAR / STANDARD SHIPPING TIME UMBRAL ENVÍO GRATIS / FREE SHIPPING THRESHOLD
Canada 14.90 CAD 6 Working Days (UPS) 200.00 CAD
Estados Unidos / United States 9,90 USD 6 Días Laborables (UPS) 150,00 USD
México 200,00 MXN 14 Días Laborables (ZLR) 2.750,00 MXN
Puerto Rico 9,90 USD 11 Días Laborables (ZLR) 150,00 USD
Asia
DESTINATION STANDARD SHIPPING COST STANDARD SHIPPING TIME FREE SHIPPING THRESHOLD
China 14.90 EUR 10 Working Days (ZLR) 135.00 EUR
South Korea 14.90 EUR 10 Working Days (UPS) 135.00 EUR
Hong Kong 14.90 EUR 5 Working Days (UPS) 135.00 EUR
Japan 14.90 EUR 10 Working Days (UPS) 135.00 EUR
Singapore 14.90 EUR 4 Working Days (UPS) 135.00 EUR
Taiwan 14.90 EUR 7 Working Days (UPS) 135.00 EUR
Asia (Other) 14.90 EUR 8 Working Days 135.00 EUR
Oceanía / Oceania
DESTINO / DESTINATION COSTO ENVÍO ESTÁNDAR / STANDARD SHIPPING COST TIEMPO ENVÍO ESTÁNDAR / STANDARD SHIPPING TIME UMBRAL ENVÍO GRATIS / FREE SHIPPING THRESHOLD
Australia 9.90 AUD 8 Working Days (UPS) 225.00 AUD
Nueva Zelanda / New Zealand 14,90 NZD 10 Días Laborables (UPS/ZLR) 250,00 NZD
Oriente Medio / Middle East
DESTINO / DESTINATION COSTO ENVÍO ESTÁNDAR / STANDARD SHIPPING COST TIEMPO ENVÍO ESTÁNDAR / STANDARD SHIPPING TIME UMBRAL ENVÍO GRATIS / FREE SHIPPING THRESHOLD
Bahrain 19.90 EUR 8 Working Days 150.00 EUR
Iran 19.90 EUR 8 Working Days 150.00 EUR
Iraq 19.90 EUR 8 Working Days 150.00 EUR
Israel 19.90 EUR 11 Working Days (ZLR) 150.00 EUR
Jordan 19.90 EUR 8 Working Days 150.00 EUR
Kuwait 19.90 EUR 8 Working Days 150.00 EUR
Lebanon 19.90 EUR 8 Working Days 150.00 EUR
Oman 19.90 EUR 8 Working Days 150.00 EUR
Palestine 19.90 EUR 8 Working Days 150.00 EUR
Qatar 19.90 EUR 8 Working Days 150.00 EUR
Saudi Arabia 19.90 EUR 9 Working Days (ZLR) 150.00 EUR
Syria 19.90 EUR 8 Working Days 150.00 EUR
United Arab Emirates 19.90 EUR 5 Working Days (UPS) 150.00 EUR
Yemen 19.90 EUR 8 Working Days 150.00 EUR
África / Africa
DESTINO / DESTINATION COSTO ENVÍO ESTÁNDAR / STANDARD SHIPPING COST TIEMPO ENVÍO ESTÁNDAR / STANDARD SHIPPING TIME UMBRAL ENVÍO GRATIS / FREE SHIPPING THRESHOLD
Algeria 19.90 EUR 12 Working Days 150.00 EUR
Egypt 19.90 EUR 12 Working Days 150.00 EUR
Ethiopia 19.90 EUR 12 Working Days 150.00 EUR
Ghana 19.90 EUR 12 Working Days 150.00 EUR
Kenya 19.90 EUR 12 Working Days 150.00 EUR
Morocco 19.90 EUR 12 Working Days 150.00 EUR
Nigeria 19.90 EUR 12 Working Days 150.00 EUR
Sudáfrica / South Africa 19,90 EUR 20 Días Laborables (ZLR) 150,00 EUR
Africa (Other) 19.90 EUR 12 Working Days 150.00 EUR
DESTINO / DESTINATION COSTO ENVÍO ESTÁNDAR / STANDARD SHIPPING COST TIEMPO ENVÍO ESTÁNDAR / STANDARD SHIPPING TIME UMBRAL ENVÍO GRATIS / FREE SHIPPING THRESHOLD
Resto del Mundo / Rest of the World 19,90 EUR 12 Días Laborables / 12 Working Days 150,00 EUR

 

 At all times Eme Studios will work to offer the best service in terms of international shipments, however, it may happen that for some reason or cause beyond our control, an order may be canceled, in which case Eme Studios will communicate it within a period not exceeding 24H working days accompanied by the corresponding refund in the payment method used by the customer for the purchase.

CUSTOMS TAXES

Additional customs charges may apply on orders from the following countries:

United Kingdom, Ireland, Albania, Armenia, Belarus, Bosnia and Herzegovina, Finland, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Isle of Bouvet, Isle of Man, Iceland, Åland Islands, Faroe Islands, New Jersey, Kosovo, North Macedonia, Mayotte, Montenegro, Norway, Reunion, Serbia, Switzerland, Svalbard and Jan Mayen, Turkey, Andorra, Ukraine, as well as North America* and South America.

*For countries: Mexico and USA, it is mandatory to include the recipient's identity number in order to avoid delays or problems in the customs process.

Courier companies such as UPS/GLS will inform the customer about these charges, and it will be the customer's responsibility to pay them. If you have questions about the customs process, please contact [email protected] for more information or assistance with the shipment.

The recipient will be responsible for customs charges and any other costs in accordance with the customs regulations of the destination country. Therefore, the costs associated with importation are not the responsibility of Eme Studios, being the customer who must cover the customs duties.

If the customer decides not to pay these charges, the shipment will be considered cancelled and will be returned to our warehouses. In this case, the purchase will be refunded, deducting the costs related to the rejection of the goods.